Social Networking

Social networking sites are very useful for any type of business including libraries. They help you communicate to a selected audience, for example, to notify patrons of an upcoming event. They can also be used to gauge what is of interest to the public by listening in on forum discussions etc. People who participate in these forums tend to be "early adopters", so this is a good way of learning about new and exciting topics of interest ahead of time. Forums can also be used to assist library staff by allowing other members of the public to answer reference questions.